On the
TED video linked below, Dr. Sheena Iyengar suggests to us four methods that may
ultimately help us improving our experiences in choosing. The first suggestion
is Cut. In other words, “Less is more” (Iyengar, 2012). The fewer amounts of
choices you have, the more you are actually willing to make a decision on one
of those few choices. A good example of this is cutting your choices on the
mayonnaise aisle. Instead of having to choose between 5 different brands, which
each may have 3 different types of mayonnaise; if you had to choose only
between 2 types of mayonnaise, regular or light, chances are that you are more
willing to make a choice quicker and easier compared to the many choices
presented in front of you.
The
second suggestion is Concretization. Dr. Iyengar describes concretization as a
need “for people to understand the differences between the choices they have to
be able to understand the consequences associated with each choice. The
consequences also need to be felt in a vivid sort of way” (Iyengar, 2012). In
other words, for people to understand their options between the available
choices, there needs to be some type of real consequence or view of the choice
they are making, such as a picture of the places where they could travel to for
vacation. The third suggestion for improving our experience with choosing is
Categorization. According to Dr. Iyengar, “we can handle more categorizations
than we can handle choices”. In other words, the more we are able to categorize
our options or choices, the easier it becomes to make a decision because it makes
it easier for us to understand out options. “The categories need to say
something to the chooser, not the choice maker” (Iyengar, 2012).
The last
suggestion is Condition for Complexity. As humans we have the capability to
handle and understand a lot of information. But, in order to fully comprehend
the information we need to take small steps towards increasing the amount of
information we are processing. A great example of this is when purchasing your
own custom made car (Iyengar, 2012). Since we need to start small, we begin in
an area that has fewer choices such as the type of engine options the car has.
Then, we gradually increase the amount of options and information we can
process by selecting something that has more options than before, such as the
options of the interior part of the car. We continue to gradually increase the
amount of information we can handle until we are completely satisfied with the
decision we have made.
Iyengar, S. (n.d.). Sheena
Iyengar: How to make choosing easier | Video on TED.com. TED: Ideas worth
spreading. Retrieved June 13, 2013, from http://www.ted.com/talks/sheena_iyengar_choosing_what_to_choose.html
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