Sunday, May 26, 2013

A520.9.5.RB_MedinaM.


1.    Are you comfortable developing sources of personal influence to gain power?

There are four sources of personal characteristics that help influence power. They are: expertise, personal attraction, effort, and legitimacy. For the first personal characteristic, expertise, I believe I hold my professional expertise through formal education and on-the-job experience. It took me 4 years of my time and effort for me to recently realize that I held enough expertise to begin climbing the management latter. I don’t think I would be in the professional position I am right now with the company if it wasn’t because of education and on-the-job experience.

In the second characteristic, personal attraction, I’m not confident I hold all the key aspects of what is defined as personal attraction as a source of power. Personal attraction is defined as an individual who has charisma, agreeable behavior, and physical characteristics (Whetten & Cameron, 2011). Personally, I do behave myself properly, which can be defined as an agreeable behavior because it’s associated in the form of friendship. I have many coworkers who I trust and believe they are my friends. But, for the other key aspects of personal attraction such as charisma and physical characteristics, I’m very uncertain I hold these qualities. I don’t think I’m really a charismatic individual because even though I show devotion and dedication to my profession, I don’t show enthusiasm for what I do. When it comes to physical characteristics, I do dress appropriately but I don’t think that’s what Whetten & Cameron were referring to when saying physical characteristics are a source of personal power.

The third personal characteristic is effort. I do put my all energy and efforts into everything that I’m passionate about. In order words, if there’s one task that is dreadful to me, I would rather hand it off to someone else. But, how can I learn and become a better leader if I continue to pass it off or wait until the last minute to complete the task? After I had realized this, I began to take the task one step at a time, looked at the advantages of learning more and completing the task, involved others who felt the same way about the task to work alongside me to complete the task, and so on. Also, in my opinion, I do believe I’m a dependable and reliable worker. Since I want to continue being seeing as dependable and reliable, it’s important to me to continue learning and gaining more experience. Legitimacy is the last source of personal influence. My actions are congruent with the company’s established value system. I’m the type of person who tends to focus on “hows and whys” we do business the “right” way other than because of ethical reasons. I like to learn how come we have been doing business the way we have and when possible (and when it seems correct) I challenge the notion to try to bring a new perspective into the problem or learn why it has been done the way it has. Therefore, my professional actions are deemed as credible or legitimate as pointed out by Whetten & Cameron.

After reflecting on each definition of the personal characteristics that help influence power, I do believe I will be comfortable developing or furthermore enhancing these sources of personal influence in order to gain power if it means that this will help me become a better leader. This is something I think I will develop more through time, experiences, and confidence in myself and the decisions I make. To this day, when I hear the words “we have to talk” I get nervous. I begin to think about the million things that probably went wrong and it’s all my fault and this causes me to doubt myself and second-guess myself sometimes. So overall, I do believe I will be comfortable and want to develop and enhance more the sources of personal influence in order to gain “professional” power and feel empowered to make decisions.


2. Do you embody the characteristics of likeable people depicted in Table 5.4 (p. 290)?

According to Whetten & Cameron, we like people when we have reason to believe they will: support an open, honest, and loyal relationship; foster intimacy by being emotionally accessible; provide unconditional, positive regard and acceptance; endure some sacrifices if the relationship should demand them; provide social reinforcement in the form of sympathy or empathy; and engage in the social exchanges necessary to sustain a relationship (Whetten & Cameron, 2011). It’s not to say that it’s very important for me to be liked by everyone but it does make it easier to get along with everyone when you are polite which can transmit to likeableness. I personally believe that I can like and be polite to everyone until I feel that I have been “double crossed” per say or once I see that your actions aren’t congruent with what you are telling me.

For example, the atmosphere of my workplace changes when my boss walks into the store compared to when I’m in the store. One day I was out sick and when I showed up the next day some of my coworkers were telling me “Next time, give me a heads up when you call off so I can call off as well”. At first I didn’t understand what was happening until a coworker sat me down and told me everything that had happened. In simple terms, they felt as if they were walking on eggshells the entire day, which made it seem like a terrible day at work. After reflecting on how my boss handles the store compared to the decisions I have made when I’m there and through subordinate feedback, I realized that my boss’s actions aren’t congruent with what she says. So her constant “flipping” back and forth with what really needs to be done makes it seem like we handle the shifts completely different. This reflection or “wake up call” has given me an understanding of why my boss and me don’t get along so well and why things always seem different (in a good way) when I’m around.

3. Are you able to use influence both up and down your organization considering the information in Table 5.5 (p. 293)

Because of the type of relationship I have with my boss, it’s been very hard to influence up in the organization according to what Whetten & Cameron have established in the table 5.5. I’ve tried to understand her but, again, her constant back and forth on decisions make it difficult to really understand her. One day I asked her what were her goals and objectives for me and she couldn’t give me a straight answer. I rephrased the question to see what her goals and objectives were and all she could say was to be in a managerial position some day. So as you can read, it’s difficult to influence up in the organization when you have a boss who doesn’t fully know what she wants.

Reflecting on my influence down in the organization, I believe I am able to influence others around and below me to continue increasing their knowledge and to continue going up in the organization. As pointed out in the table 5.5, I need to be aware of my own strengths, weaknesses, personal style, and predisposition toward dependence on authority figures. I also need to be willing to develop and maintain a relationship with others above, around, and below me. I do believe myself to be aware of what has been mentioned above in order to influence others in the organization.

Reference:

Whetten, D. A., & Cameron, K. S. (2011). Developing Self-Awareness. Developing management skills (8th ed.). Upper Saddle River, N.J.: Prentice Hall/Pearson.

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