I have
to be honest, after reading this assignment’s article I was more confused than
when I started reading it. This assignment’s article is “Using the tipping points of emotional intelligence and cognitive
competencies to predict financial performance of leaders” by Richard
Boyatzis (Boyatzis, 2006). All I was able to understand from this article is
that the greater knowledge of emotional intelligence and cognitive process a
leader has, the more it will reflect on his or her success in financial
performance. Before watching Dr. Boyatzis YouTube video on positive emotional
attractors and negative emotional attractors, I came across a YouTube video
from Dr. Boyatzis that explained more or less the graphs and research done from
the mentioned article above. With this video, I was able to understand with a
bit more depth the points that the article was referring to. In this video, Dr.
Boyatzis explained his definition of competency and how it relates to emotional
intelligence and leadership. He explains that emotional intelligence is about
emotional self-awareness, adaptability, emotional self-control, positive
outlook, and achievement orientation (Boyatzis, 2013, 2.1. Module).
As the
video continues, Dr. Boyatzis explains more how emotional intelligence and
cognitive competencies impacts the financial performance of the organization
studied. This information was classified into clusters. In the self-management
cluster, the achievement orientation, initiative, etc. were measured. The
self-regulation cluster measured the self-control, adaptability, etc. The
relationships management and social awareness cluster measured empathy,
networking, developing others, etc. Lastly, the cognitive abilities cluster
measured the systems thinking, pattern recognition and so on. Those leaders who
understood emotional intelligence and had cognitive competencies, financially
performed above this tipping point (Boyatzis, 2013, 2.1 Module). In other
words, leaders who are emotionally intelligent and have cognitive competencies
outperformed financially the leaders who weren’t using emotional intelligence
in their leadership style.
Once I
watched Dr. Boyatzis positive emotional attractors and negative emotional
attractors YouTube video, I was able to understand with more depth how positive
and negative emotions shape us as leaders. Dr. Boyatzis explains the importance
of having both positive and negative emotional attractors in order to be
effective leaders. But, under this notion it is important to know that positive
emotional attractors must outweigh the negative emotional attractor in order to
have an effective team, which I believe the ratio is 3:1. It is also important
to understand that all sustained desires to change start in the positive
emotional attractor (Boyatzis, 2013, 2.4 Module).
After
reflecting on the information above, it wasn’t an instance or occasion where I
experienced a tipping point. It was more of an experience that I gained through
the months that I was working for this particular person. This tipping point
occurred with my first supervisor, when I first moved down to Florida to attend
college. Being fresh out of high school, I was basically starting to be on my
own; this was the first time I had a job, more responsibilities, I was alone,
etc. Through the months that I was working there, this supervisor took me under
her wings. She guided me; coached me; taught me what she knew; mentored me;
helped me learn to try new things; gave me advice about how to treat customers,
employees, and handle situations; taught me to speak up; showed me how to
overcome negative feelings or situations and use it as a learning point or
opportunity to grow; and overall just treated me like her daughter. For all of
this and more, I am very grateful to have met her. She helped me overcome all
the fears that I had at the time about growing up and/or being taken advantage
of in the workplace. She thought me the importance of being self-aware, to
always remember who I was and where I was coming from, and to also always
follow my values. In other words, she helped me be the person I am today both
personally and professionally.
Because
of her patience, love, care, and positive outlook in life, I received that
“Aha” moment that Dr. Boyatzis speaks about when referring to the tipping
point. This was that life changing moment where I learned how to lead and grew
to be a leader. The result so far has been positive. Leading isn’t something
that you learn overnight. It’s something that you gain through learning and
experience as you continue working. In other words, this supervisor gave me the
foundation of leadership. Reflecting on this, I don’t think that I would change
or do something differently as I have gained and learned a lot through this
experience. Plus, I don’t have something to compare it to, as she was the only
supervisor who had a positive impact on my life.
References:
Boyatzis, R. E. (2013,
September 11). 2.4 Module 4 2 The Positive (PEA) and Negative (NEA) Emotional
Attractors. YouTube. Retrieved April 19, 2014, from https://www.youtube.com/watch?v=197x4dmuug8
Boyatzis, R. E. (2013,
September 11). 2.1 Module 3 1 Emotional Social and Cognitive Intelligence
Competencies. YouTube. Retrieved April 19, 2014, from https://www.youtube.com/watch?v=EKOZlVoqfFY
Boyatzis, R. E.
(2006). Using tipping points of emotional intelligence and cognitive
competencies to predict financial performance of leaders. Psicothema, 18(1),
124 - 131. Retrieved April 19, 2014, from http://www.psicothema.com/pdf/3287.pdf
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