When I
think about Morning Star and St Luke, I begin to remember reading articles
about their unusual ways to success. St Luke and Morning Star are two successful
companies in which control from management barely exists, its almost
nonexistence. These two companies believe in complete employee empowerment. It
can almost be said that the employees own the company, as they do their own
hiring, strategy development, innovation, budgeting, and so on. By creating
such a company where management does not have control of the organization but
rather gives the freedom to employees to create the path of success of the
organization, it creates a culture that truly nurtures creativity and employee
empowerment.
Therefore,
when I think of a company that has a similar image to St Luke and Morning
Star’s culture, I think of Google. In my opinion, Google has the type of
culture that seems chaotic, as there is no control from management. But even
though it seems chaotic, it is actually an ordered chaos culture where there is
creativity and employee empowerment. Google helps it’s employees unlock their
true creative potentials by allowing them to take up their own task. That is,
out of the tasks that need to be completed, employees can sign up for the tasks
they wish to complete.
Reflecting
on the complex adaptive system of these 3 companies, I believe one of the
implications is that employee empowerment, creativity, and freedom from control
is truly the new approach to organizational success. I think organizations need
to restructure their business in a way that allows creativity to flow and for
management to empower employees into making key decisions in the organization’s
behalf. Organizations need to create a culture in which creativity is nurture
and employees believe in the organization’s mission, goals, product, etc. These
new types of organizations have the power to sense, respond, and adapt more
quickly to the ever-changing environment of the organization.
The
implication for my past organization is that it should soon begin to update its
organizational structure to one that nurtures creativity, employee empowerment,
and adaptation. Continuing to do business by controlling, managing all
employees and changes, the company may soon begin to fail. In my opinion, there
are many external forces that cannot be controlled and by managing a company in
which everything must be controlled, it will often create a sense of chaos to
employees and managers. This will also diminish any level of creativity and
adaptive sense the company may still have left. In order to create appropriate
action to boost the organization forward, the organization must first reorganize
its structure. Meaning, it must first become a little flatter in order to give
more decision-making power to employees, employee empowerment. Another option
that can help the organization forward is through seminars (with follow-ups)
that concentrate on teaching leaders how to adapt to the changing environment,
how to be better leaders inside their organization, how to empower employees to
decision-making, and so on.
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