Wednesday, September 25, 2013

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After viewing the Prezi presentation on the 50 Reasons Not to Change, I realize that I too have used those same reasons to avoid change on my workplace. Before enrolling on the master program I always thought, “Why fix something that isn’t broken? Changing it may just create new and more complicated problems”. For some reason back then I always thought that the business industry would stay relatively the same and the few changes that it would encounter would be technological changes or upgrades. After the first class on my master program, I realized that the environment around us is constantly changing and it will continue to change with or without us. Therefore, we must learn to deal with a constant changing environment and industry. Even if we are not on a leadership position at our respective workplaces, there will always continue to be a need to learn about change, resistance of change, how to lead and overcome the resistance of change, and so on. This ever-changing industry will continue to change so it is best to always ask questions, continue learning about the importance and benefits of change, and why change is happening.

As I said earlier, in the past I would show all the same exact signs as any other person resisting change. Now that I’m part of a leader position, it has been important for me to learn about the stages of change, how to overcome the resistance to change, the cycle of resistance to change, and how to lead change. With this new position, I have encountered many occasions where employees have resisted change or just don’t agree with the overall purpose of change. Since my enrollment on the master program my reaction to such situations has changed. Instead of forcing change unto others, I try to find out what is mainly making them uncomfortable about the idea of change, what are their fears or concerns about it, and how can I help them overcome such feelings. Other than having a simple conversation with employees on the reasons and explanation of why change is happening and it’s benefits, I try to find more written information about the subject. Whenever I do not have the answer to their questions, I commit myself to finding the right person who has the answer to the questions so employees’ fears are laid to rest. I find sometimes that some employees do not react as quickly as you would like them to when it comes to overcoming change. Some employees like to “sleep” on the idea and it’s benefits before fully committing to the change program, which actually raises the question: Do people overcome change at different times? Can some people overcome change on their own terms?

Honestly, I have found that those same exact steps that I have taken to help others overcome change have also helped me overcome the “change is bad” type of thinking. It has helped me change my personal opinions about change. In a way I follow the notion of “not judging a book by its cover” when it comes to change. In other words, instead of quickly jumping with everyone else on the bandwagon of “change is bad”, I give myself time to think through the idea, find more information, ask questions, weigh the benefits and disadvantages of the idea on my own, how it affects me, how it may affect the organization, and so on. I find all the information I can, answer all my own questions, ask questions, and the judge for myself if I agree with the proposed change program. If for some reason I continue to be skeptical about the change program, I seek help from a higher position.

On the video The tribes we Lead by Seth Godin, Godin argues that “the Internet has ended mass marketing and revived a human social unit from the distant past: Tribes. Founded on shared ideas and values, tribes give ordinary people the power to lead and make big change” (Godin, n.d.). In my opinion, I have to agree with Godin’s argument that change is driven by tribes. We all have different values, beliefs systems, ideas, customs, religion, passions, and so on. We are not all the same or like the same things at least. So, we tend to look for people who have the same interests as us or people who have the same passion as us about a cause and we begin to connect with them, sharing our ideas and opinions. The ideas continue to get as big and as strong with the more people who join and share the same beliefs that it turns into a movement. This movement or tribe is the one who begins the change process. One person alone cannot lead or force change. That person needs followers. Followers who believe in the same ideas, share the same passions about the idea, and are fully committed to those ideas. Only then can an idea or change be implemented successfully. In an organization’s perspective, the organization uses management to help spread the new vision and ideas. As the vision and ideas begin to grow stronger and more employees begin to believe on those ideas and visions, the movement to change begins. Employees begin to feel more committed to the ideas and therefore, the organization gains the full cooperation of employees to make the change successful and possible.

After watching the above-mentioned presentations, what I immediately take from this exercise to use in my workplace is to continue helping employees overcome the resistance to change by helping them understand the need to change, involving employees on the change process and program, the reasons behind the change, the benefits, answering questions, finding more information about the proposed change, motivating employees to join the change movement, and whenever possible find other committed employees to help others overcome their fears and resistance to change. By involving employees more and creating an atmosphere that is conducive to change, it ensures the organization of the success of the change program.

Reference:
Godin, S. (n.d.). Seth Godin: The tribes we lead | Video on TED.com. TED: Ideas worth
            spreading. Retrieved September 25, 2013, from

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